WorkForce Help Centre
What is a visit?
A visit consists of an Officer (who is responsible of the visit), date and time, visitor details and any assigned tags. When adding a visit (see section Adding a Visit), multiple visitors can be added to the same. As the below shows, there are three visitors that are grouped to the same visit (same time, and destination).
Statuses of Visits
A visit can be marked as In, Out and Tag Returned by selecting the appropriate checkbox.
A visit should be marked as In when the visitor has entered the building and checked-in to the visit. This will disable the ‘Assign tag’ and ‘Delete visit’ buttons. If multiple visitors are part of the same visit, the user is asked to perform the same action for all the other visitors as well (check-in all visitors).
A visit should be marked as Out when the visitor has exited the building. If multiple visitors are part of the same visit, the user is asked to perform the same action for all the other visitors as well (check-out all visitors). If tags were assigned to any visitors that are checked-out, the user is then prompted with a message to confirm that the assigned tags have been returned.
Visits can be marked with this status individually if perhaps the tag was not returned immediately upon checking out directly and was returned later.
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