WorkForce Help Centre

How do I buy or renew licences for WorkForce modules?

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To purchase a licence, you can use the ‘Licence Calendar’ page in WorkForce, this page can be accessed from the left-hand side navigation of the main WorkForce module. Alternatively, the page can be accessed by clicking this link:

This page displays a calendar with all the current licences and each product is denoted by its own unique colour as shown below.

Part of the WorkForce Licencing calendar

Buying new Licences

The top panel on the right allows for licences to be inserted into the calendar with a date range. A number of licences can be inserted next to each software module as required, and once ready click the ‘Create Licences’ button to add these licences to the shopping cart.

The section to administrators use to add or update licences in WorkForce

Notes: As Leave licences are provided with every Payroll licence, you do not need to insert a number of licences for Leave as the system will provide Leave licences automatically.

Updating Existing Licences

To update already existing licences, the system requires an administrator to put in the number of licences that they wish to purchase, plus the number of licences that they already have in their system. To provide a practical example, if you have 5 licences and wish to purchase another 5, you would need to add 10 as the number of licences in the module shown above.

Licences can also be updated directly on the calendar, simply click one of the licences that you already have and you will be presented with a popup window where you can insert the full number of licences that you would like to appear for that specific module. After inserting the number of licences, click the ‘Save Changes’ button and proceed to the shopping cart section of the page.

The section to update an already existing licence in WorkForce

Paying for Licences

The shopping cart will show the cost of the licences about to be purchased and by clicking the ‘Show Breakdown’ link, you will be able to see how the cost of your software licences are split.

The shopping cart of WorkForce, showing totals and buttons to purchase licences.

To purchase, click on the PayPal or Credit Card button to proceed.

Note: In the event that an organisation does not have a PayPal account, an administrator can click the Debit or Credit Card button and will be prompted to add their card details to complete their purchase.

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