WorkForce Help Centre
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General and FAQs
- Data Retention in WorkForce
- For Payroll Agencies: Buying or renewing WorkForce licences
- How do I buy or renew licences for WorkForce modules?
- How do I monitor user activity in WorkForce?
- How do I navigate through the software and launch the software modules?
- How do I provide my user account with access to the Leave Module?
- How do I provide my user account with access to the Payroll Module?
- How do I provide my user account with access to the Timekeeper Module?
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Employees and System Users
- How do I change the engagement or termination date of an employee who has already been processed in a pay run?
- How do I create an employee for WorkForce Leave?
- How do I create an employee for WorkForce Payroll?
- How do I create an employee for WorkForce Timekeeper?
- How do I edit an employee?
- How do I give access to other users to log in to the system?
- How do I import Employee Data into WorkForce?
- How do I insert employees into WorkForce?
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Managing Departments
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Reporting
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Getting Started
- Article Bundle: Are you new to WorkForce Payroll?
- How do I configure what data appears on my payslips?
- How do I create an employee for WorkForce Payroll?
- How do I navigate through the software and launch the software modules?
- How do I provide my user account with access to the Payroll Module?
- What are the yearly processes required to start processing payroll?
- What do I need to do to finalise my WorkForce Payroll setup and start processing payroll?
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Processing Payroll
- How are manual payroll adjustments made?
- How do I extract a Direct Credit SEPA file to send to the bank?
- How do I finalise a pay run?
- How do I import payroll additions and deductions without having to add them in manually?
- How do I process payroll for employees with the COVID-19 Wage Supplement?
- How do I process Payroll?
- How do I undo a finalised pay run?
- How do I view my Payrun History?
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Reporting
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FAQs
- 2020 Tax Rates, NI, and other notes for Payroll Admins in Malta
- How do I change the engagement or termination date of an employee who has already been processed in a pay run?
- How do I configure what data appears on my payslips?
- How do I process payroll for employees with Director Fees?
- How do I process payroll for employees with the COVID-19 Wage Supplement?
- How does unpaid vacation leave work? Also, how do I process payroll with employees who are on unpaid vacation leave?
- How to change an employee's Employment Type for WorkForce Payroll
- How to remove an employee from WorkForce Payroll
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Getting Started
- Article Bundle: Are you new to WorkForce Timekeeper?
- How do I create an employee for WorkForce Timekeeper?
- How do I navigate through the software and launch the software modules?
- How do I provide my user account with access to the Timekeeper Module?
- How do I setup a my Biometric Punch Clock (Time & Attendance device)?
- How do I setup Master and Slave punch clocks?
- My employees' biometric data is not syncing on my slave devices, what could be the problem?
- What are clocking types and overtime types, and how can they be set?
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Device Instructions
- How do I clear the attendance log on a biometric punch clock?
- How do I connect my punch clock and add employees to it?
- How do I enroll employees’ by adding their fingerprints, face data and/or RFID cards to the punch clock?
- How do I run a backup/restore process to transfer data from/to my punch clock/s?
- How do I set my biometric punch clock to avoid duplicate clockings?
- How do I setup Master and Slave punch clocks?
- What is the difference between a Master and a Slave punch clock?
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Data Inputting
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Data Processing
- How do I manage breaks for employees who are set as working Flexible Hours?
- How do I process the data in Timekeeper once clockings have been made?
- How do I toubleshoot clockings and clocking errors on my approvals screens?
- How does Leave taken appear in the Approvals section?
- How to do I send approved working hours and overtime to the Payroll module?
- How to do I unapprove days that have already been approved?
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Reporting
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Getting Started
- Article Bundle: Are you new to WorkForce Leave?
- How do I create an employee for WorkForce Leave?
- How do I navigate through the software and launch the software modules?
- How do I provide custom leave entitlements to some of my employees?
- How do I provide my user account with access to the Leave Module?
- How do I set stop leave periods throughout the year?
- How do I set team request limits?
- How do I start off the year and provide leave entitlements to my employees?
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Processing
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Reporting
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Employee Instructions
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FAQs
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Getting Started
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Processing
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Reporting
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Documentation